We understand that beginning psychiatric care can feel overwhelming. Below are answers to some of the most common questions patients and families ask about appointments, treatment, insurance, medications, and telehealth services at New Day Behavioral Health.

New Day Behavioral Health provides psychiatric evaluations and medication management for children, adolescents, and adults. We treat a variety of mental health concerns, including depression, anxiety, ADHD, bipolar disorder, obsessive-compulsive disorder, trauma and PTSD, insomnia, and other mood-related conditions.

We also offer Spravato® treatment for eligible adults with treatment-resistant depression.

We provide psychiatric care for children ages 8 and older, adolescents, and adults. Treatment recommendations are individualized based on each patient’s age, symptoms, medical history, and personal needs.

Your initial psychiatric evaluation gives your provider time to learn about your symptoms, medical and psychiatric history, current medications, family history, and treatment goals. Your provider will discuss possible diagnoses and work with you to develop a personalized treatment plan.

Depending on your needs, the plan may include medication, laboratory testing, lifestyle recommendations, therapy referrals, or additional evaluation.

Initial psychiatric evaluations are typically longer than follow-up visits so your provider has time to complete a thorough assessment. Follow-up appointments focus on symptom progress, medication effectiveness, side effects, and any needed treatment changes.

Appointment length may vary depending on the complexity of your needs.

Yes. We offer secure telehealth appointments for eligible patients located within Tennessee at the time of their visit. Telehealth provides convenient access to psychiatric care from home while maintaining the same personalized approach as an in-person appointment.

Some medications, services, or clinical situations may require an in-person visit.

Yes. In-person psychiatric appointments are available at our Murfreesboro, Tennessee, office. Our practice is designed to provide a calm, comfortable, and welcoming environment for patients and families.

Our psychiatric providers commonly evaluate and treat:

• Depression and treatment-resistant depression
• Anxiety and panic disorder
• Attention-deficit/hyperactivity disorder
• Bipolar disorder and mood swings
• Obsessive-compulsive disorder
• Trauma and post-traumatic stress disorder
• Insomnia and sleep concerns
• Other mood, attention, and anxiety-related conditions

Yes. Our psychiatric nurse practitioners prescribe and manage psychiatric medications when clinically appropriate. Medication decisions are made collaboratively and are based on your symptoms, health history, previous treatment response, current medications, and personal preferences.

Controlled medications may be considered when clinically appropriate and consistent with current prescribing guidelines. Prescribing decisions are made individually and may require an in-person evaluation, prescription monitoring review, medication agreement, urine drug screening, medical records, or additional testing.

An appointment does not guarantee that a specific medication will be prescribed.

Yes. We evaluate and treat ADHD in children, adolescents, and adults. An ADHD evaluation may include a detailed symptom history, review of school or work functioning, screening questionnaires, medical records, and information from parents, teachers, or other treating professionals when appropriate.

In some situations, formal psychological or neuropsychological testing may be recommended before treatment.

Spravato® is an FDA-approved prescription treatment for certain adults with treatment-resistant depression. It is administered as a nasal spray in a certified medical office under direct supervision.

Patients remain in the office for at least two hours after each treatment for monitoring and must arrange transportation home. Eligibility is determined through a psychiatric evaluation and insurance authorization process.

New Day Behavioral Health is in network with many major commercial insurance plans. Insurance participation can vary by provider and plan, so we recommend contacting our office and your insurance company to confirm your specific benefits before scheduling.

Patients are responsible for understanding their copay, deductible, coinsurance, and any services not covered by their plan.

Yes. Self-pay options are available for patients who do not have insurance, prefer not to use insurance, or have a plan with which we are not in network. Health savings account and flexible spending account cards may also be accepted for eligible services.

Please contact our office for current self-pay pricing.

Coverage depends on your individual insurance plan. Some services and medications may require prior authorization, step therapy, laboratory testing, or documentation of previous treatments.

Our team can assist with required prior authorization paperwork, but approval and coverage are ultimately determined by your insurance company.

Please bring or have available:

• A photo ID
• Your insurance card
• A current list of medications and supplements
• Contact information for your pharmacy
• Relevant medical or psychiatric records
• Recent laboratory results, if available
• Custody or guardianship documents for minors, when applicable

Please complete all requested registration forms before your appointment whenever possible.

Yes, with your permission. A trusted family member, caregiver, or support person may attend when their involvement would be helpful.

For children and adolescents, a parent or legal guardian must participate in the evaluation and treatment process. Portions of the visit may be completed privately with the patient when developmentally appropriate.

The frequency of appointments depends on your symptoms, medication changes, diagnosis, and overall stability. Patients starting a new medication or experiencing significant symptoms may need more frequent follow-up visits.

Once symptoms are stable, appointments may be scheduled farther apart based on your provider’s clinical recommendations.

Contact our office if you develop a new or concerning side effect. Do not stop or change your medication without speaking with your provider unless you are experiencing a medical emergency.

For severe symptoms such as trouble breathing, swelling, chest pain, fainting, a serious allergic reaction, or other urgent concerns, call 911 or seek immediate emergency care.

To request an appointment, contact New Day Behavioral Health or submit a new-patient appointment request through the Contact Us page. Our team will review your information, insurance details, requested services, and scheduling needs.

New Day Behavioral Health is not an emergency or crisis service. If you are experiencing thoughts of suicide, thoughts of harming someone else, severe confusion, hallucinations, dangerous behavior, or another immediate mental health emergency, call 911 or go to the nearest emergency department.

You may also call or text 988 to reach the Suicide & Crisis Lifeline for immediate support.